Ajretail Your One-Stop Destination for Lab Grown Diamonds, Gemstones, and Jewelry Wholesale and Export

Our Shop:
FF-44, MGF Metropolitan
Saket, New Delhi
WhatsApp +91 9990614555

Updated on 09/06/2023

Return Policy

Goods once sold will be taken Back.

Please note that we do not offer refunds on any of our products.

An interest of 18% will be charged if payment is not made within the due date.

Our risk and responsibility ceases as soon as the goods leave our premises.

International Shipments

Customs clearance for foreign parcels may experience delays, and buyers are advised to cooperate with government rules and regulations and be patient while waiting for their parcel to clear customs.

If applicable, the consignee will be responsible for paying any custom duty charges.

We are not responsible for any reimbursement if the buyer fails to provide necessary documents to customs or fails to pay custom duty, which results in the parcel being detained or returned.

Disputes and Jurisdiction

If there is a dispute related to replacement, return, refund, or any other issue, and the payment gateway/processor/credit card company is not authorized to facilitate a return or refund, it will be resolved only through mutual understanding between both parties.

By replying to this email, you are indicating your acceptance of our terms and conditions, and your order will be processed accordingly.

Any disputes, if they arise, shall be subject to the jurisdiction of Delhi, India.